baazi 365 Privacy Policy

baazi 365 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes what information is collected when you use the baazi 365 platform, how that information is used, under what circumstances it may be shared with third parties, and what measures we take to protect your information.

This policy applies to baazi 365's website, mobile application, and all related services. By starting to use the website or services, you are considered to have automatically accepted this policy. To learn the full terms of our services, please read the Terms and Conditions.

If any changes are made to this policy, the date published on the website will be updated. For significant changes, registered users will be notified by email.

1 Types of Information Collected

baazi 365 collects two types of information — information you provide directly, and information collected automatically while you use the service.

1.1 Information You Provide Directly

Name, date of birth, and gender
Email address and mobile number
Username and password (stored in encrypted form)
National ID or passport details (for account verification)
Payment method details — bKash, Nagad, Rocket, or Upay mobile number
Deposit and withdrawal history

1.2 Automatically Collected Information

IP address and device type
Browser type and operating system version
Date, time, and duration of website access
Pages visited and links clicked
Browsing information collected through cookies and similar technologies
Gaming activity logs — bets, wins, losses, and session details

2 Purpose of Using Information

Collected information is used only for the specific purposes listed below. It is not used for any other purpose.

Account Management: Completing registration, verifying identity, and ensuring login access.
Payment Processing: Completing deposit and withdrawal transactions accurately.
Fraud Prevention: Detecting unusual activity to keep accounts and financial information secure.
Customer Support: Providing assistance via 24/7 live chat and email, and resolving complaints.
Service Improvement: Analysing user experience to improve the quality of the platform.
Promotional Communication: Informing you about bonus offers and updates based on your consent.
Legal Compliance: Adhering to applicable laws and regulations.

3 Data Storage and Security

baazi 365 follows industry-standard technical and administrative measures to keep your personal information secure.

3.1 Technical Security Measures

SSL (Secure Socket Layer) encryption is used to keep all data transfers secure.
Passwords and sensitive information are encrypted using strong hashing algorithms before being stored.
Server and database access is managed in a controlled environment.
Regular security audits and vulnerability checks are carried out.

3.2 Data Retention Period

Personal information is retained while your account is active. Even after an account is closed, certain information may be retained for the period required by applicable law for legal compliance, fraud prevention, or dispute resolution. After that, the information is securely deleted or anonymised.

4 Sharing Information with Third Parties

baazi 365 does not sell your personal information or provide it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

Service Providers: Trusted parties that assist with payment processing, technical infrastructure, and customer support, who operate under strict confidentiality terms.
Game Studios and Providers: Limited and necessary information for technical integration.
Legal Authorities: Providing information in compliance with valid orders from courts or government bodies.
Fraud Prevention: Cooperating with relevant agencies to ensure financial security.

Before sharing information with any third party, it is confirmed that they are contractually bound to comply with baazi 365's privacy standards.

5 Cookie Policy

Cookies and similar tracking technologies are used on the baazi 365 website and app. Cookies are small text files stored on your device that help improve the quality of the service.

5.1 Use of Cookies

Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
Functional Cookies: Used to remember your preferences such as language and display settings.
Analytics Cookies: Used to understand website usage patterns, which helps improve the service.

Most browsers have the option to block cookies, but disabling certain cookies may cause some parts of the website to not work properly.

6 User Rights

You have the following rights regarding your personal information:

Right of Access: You can request to know what information is stored about you.
Right of Correction: You can request correction of inaccurate or incomplete information.
Right of Deletion: You can request deletion of your information in certain circumstances, though this may not be possible where legal obligations apply.
Right to Restrict Processing: You can request that your information not be used for certain purposes.
Right to Withdraw Consent: You can withdraw consent given for promotional communication at any time.

To exercise these rights or for any questions, contact our customer support team — available 24/7 via live chat or email.

7 Protection of Minors' Information

All services at baazi 365 are for individuals aged 21 and above only. We never knowingly collect information from anyone under the age of 21. If someone registers by mistake and it comes to our attention, that account and all associated information is deleted immediately.

For more information on responsible gaming and ways to prevent access by minors, please read our Responsible Gaming page.

8 International Data Transfers

Due to baazi 365's technical infrastructure, your information may be processed on servers located in various countries. In such cases, internationally recognised data protection standards are followed and the necessary contractual safeguards are ensured.

9 Third-Party Links and Services

The baazi 365 platform may involve interaction with game studios or payment providers. These third parties have their own privacy policies, for which baazi 365 is not responsible. When making payment transactions, the terms of bKash, Nagad, Rocket, or Upay apply.

10 Policy Changes and Contact

baazi 365 reserves the right to amend this privacy policy as needed. For significant changes, registered users will be notified by email in advance. Continued use of the service will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this policy, please contact us:

Email: [email protected]
Live Chat: Available 24/7

For quick answers to common questions, visit our FAQ section — it has straightforward answers to frequently asked questions about accounts, payments, and privacy.

Introduction to This Policy